Agentic AI for instant support in Slack
Respond instantly, create documentation, & trigger automations right from Slack.
Respond instantly
Answer questions in real time, directly in channels, DMs, or threads,
Keep docs fresh
AI creates and updates documentation automatically, so responses stay accurate.
Automate anything
Trigger workflows, escalate tickets, or update tools automatically based on request context.
Respond instantly
Answer questions in real time, directly in channels, DMs, or threads,
Keep docs fresh
AI creates and updates documentation automatically, so responses stay accurate.
Automate anything
Trigger workflows, escalate tickets, or update tools automatically based on request context.
Respond instantly
Answer questions in real time, directly in channels, DMs, or threads,
Keep docs fresh
AI creates and updates documentation automatically, so responses stay accurate.
Automate anything
Trigger workflows, escalate tickets, or update tools automatically based on request context.
Instant, context-aware responses
Respond to employee or customer requests in Slack without delay. Agentic AI understands intent, references your KB, and drafts accurate replies instantly.
Instant, context-aware responses
Respond to employee or customer requests in Slack without delay. Agentic AI understands intent, references your KB, and drafts accurate replies instantly.
Instant, context-aware responses
Respond to employee or customer requests in Slack without delay. Agentic AI understands intent, references your KB, and drafts accurate replies instantly.
AI-driven documentation
Every resolved question is a chance to improve your knowledge base. Agentic AI captures solutions, proposes updates, and keeps docs fresh.
AI-driven documentation
Every resolved question is a chance to improve your knowledge base. Agentic AI captures solutions, proposes updates, and keeps docs fresh.
AI-driven documentation
Every resolved question is a chance to improve your knowledge base. Agentic AI captures solutions, proposes updates, and keeps docs fresh.
Intelligent ticketing & escalation
Agentic AI automatically tags, categorizes, and routes tickets to the right person or team, escalating when needed.
Intelligent ticketing & escalation
Agentic AI automatically tags, categorizes, and routes tickets to the right person or team, escalating when needed.
Intelligent ticketing & escalation
Agentic AI automatically tags, categorizes, and routes tickets to the right person or team, escalating when needed.
Automations that work everywhere
From approvals to system updates, Agentic AI can trigger workflows across your tools—Jira, Salesforce, HRIS, CRMs.
Automations that work everywhere
From approvals to system updates, Agentic AI can trigger workflows across your tools—Jira, Salesforce, HRIS, CRMs.
Automations that work everywhere
From approvals to system updates, Agentic AI can trigger workflows across your tools—Jira, Salesforce, HRIS, CRMs.
Built for modern enterprises
Meet employees where they work, automate any workflow, and monitor your team's performance.
Flexible API
Create your own workflows and build automations on any platform with our modern API.
Enterprise Security
Built from the ground up to meet the highest standards of privacy & security.
Integrates with your favorite tools
Unthread integrates with dozens of tools right out of the box, no code necessary.
Built for modern enterprises
Meet employees where they work, automate any workflow, and monitor your team's performance.
Flexible API
Create your own workflows and build automations on any platform with our modern API.
Enterprise Security
Built from the ground up to meet the highest standards of privacy & security.
Integrates with your favorite tools
Unthread integrates with dozens of tools right out of the box, no code necessary.
Built for modern enterprises
Meet employees where they work, automate any workflow, and monitor your team's performance.
Flexible API
Create your own workflows and build automations on any platform with our modern API.
Enterprise Security
Built from the ground up to meet the highest standards of privacy & security.
Integrates with your favorite tools
Unthread integrates with dozens of tools right out of the box, no code necessary.
Complete service management platform
Omni-channel intake
Turn Slack DMs, messages, emails, and more into ticket instantly
Knowledge management
Turn Slack DMs, messages, emails, and more into ticket instantly
Workflow automation
Trigger advanced actions right from natural language prompts
SLAs & SLOs
All conversations are automatically tracked as tickets with alerts.
On-call rotations
Distribute workload based on rotations, availability, or areas of expertise
Incident & change management
Coordinate change and detect issues across teams right from Slack
AI analytics
Analyze team performance, CSAT, and understand issue trends
Gap analysis
Look at new issues that need docs or existing docs that need updating
Custom agentic prompts
Let the Unthread AI Agent deflect tickets or run actions before hand-off
Complete service management platform
Omni-channel intake
Turn Slack DMs, messages, emails, and more into ticket instantly
Knowledge management
Turn Slack DMs, messages, emails, and more into ticket instantly
Workflow automation
Trigger advanced actions right from natural language prompts
SLAs & SLOs
All conversations are automatically tracked as tickets with alerts.
On-call rotations
Distribute workload based on rotations, availability, or areas of expertise
Incident & change management
Coordinate change and detect issues across teams right from Slack
AI analytics
Analyze team performance, CSAT, and understand issue trends
Gap analysis
Look at new issues that need docs or existing docs that need updating
Custom agentic prompts
Let the Unthread AI Agent deflect tickets or run actions before hand-off
Complete service management platform
Omni-channel intake
Turn Slack DMs, messages, emails, and more into ticket instantly
Knowledge management
Turn Slack DMs, messages, emails, and more into ticket instantly
Workflow automation
Trigger advanced actions right from natural language prompts
SLAs & SLOs
All conversations are automatically tracked as tickets with alerts.
On-call rotations
Distribute workload based on rotations, availability, or areas of expertise
Incident & change management
Coordinate change and detect issues across teams right from Slack
AI analytics
Analyze team performance, CSAT, and understand issue trends
Gap analysis
Look at new issues that need docs or existing docs that need updating
Custom agentic prompts
Let the Unthread AI Agent deflect tickets or run actions before hand-off
Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company
Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company
Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company
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