Superpowered Support with AI
AI Automation Meets Human Relationship-Building
How AI-Generated Support Works
Using the latest in GPT-based AI, we’re able to generate real solutions to customer problems instantly.
Link any form of documentation and we’ll automatically crawl and sync the information for the AI to use as a reference for its answers and recommendations.
Set the limits of how you want AI to operate. You can optionally only leverage AI for certain times of day or for certain customer tiers.
Collect feedback on when your documentation is missing details needed to answer questions, keeping your knowledgebase up-to-date.
Generate insightful answers instantly
Let the AI bot respond directly or assist your reps with the context they need.
Gain insights with auto-tagging
Categorize customer conversations instantly and learn what topics are trending.
Track trends over time to see how your product development is keeping pace with customer demand.
Find the Signal in the Noise
Generate summaries for messages, threads, customers, or even your entire week of tickets.