The way we connect AI to the systems we rely on is undergoing a fundamental shift. Today, we’re excited to announce that Unthread has launched its own implementation of the Model Context Protocol (MCP), an open standard for interacting with APIs via AI chat. Background: What is MCP? MCP,

We are thrilled to announce an exciting partnership between Unthread, the leading Slack-based support platform, and Google's Gemini AI. This collaboration marks a significant step towards revolutionizing the customer support landscape, offering innovative solutions that leverage AI to automate and streamline customer support requests like never before. Unthread