Basic
Starting at
$50
/ month / agent
The simplest Slack implementation.
- Conversation tracking
- SLAs and assignments
- Slack Inbox access
- Slack broadcasts
- Basic integrations & API access
- Dedicated support Slack channel
- Up to 100 conversations per month
Minimum 5 seats
Pro
Popular
Contact us
More features and more integrations.
- Everything in Basic
- Unlimited conversations
- Multiple email inboxes
- In-app live chat
- Knowledgebase sync
- Automatic conversation tagging
- NPS & CSAT surveys
- Webhook API access
- CRM integrations
Price varies based on team size and number of connected channels
Enterprise
Contact us
For high volume and custom accounts.
- Custom integrations
- Mass email broadcasts
- Single sign-on (SSO)
- HRIS integration & Directory Sync
- Dedicated hosting environment
- Industry-leading SLAs
Basic
Starting at
$150
/ month
The simplest Slack implementation.
- Conversation tracking
- SLAs and assignments
- Slack Inbox access
- Slack broadcasts
- Basic integrations & API access
- Dedicated support Slack channel
- Up to 100 conversations per month
Includes 10 free connected channels
$10/mo per 10 channels after that
Pro
Popular
Starting at
$250
/ month
More features and more integrations.
- Everything in Basic
- Unlimited conversations
- Multiple email inboxes
- In-app live chat
- Knowledgebase sync
- Automatic conversation tagging
- NPS & CSAT surveys
- Webhook API access
- CRM integrations
Includes 10 free connected channels
$10/mo per 10 channels after that
Enterprise
Contact us
For high volume and custom accounts.
- Custom integrations
- Mass email broadcasts
- Single sign-on (SSO)
- HRIS integration & Directory Sync)
- Dedicated hosting environment
- Industry-leading SLAs
We're driving measurable results
Improvement in response times
Improvement in resolution times
Increase in ticket volume
![](https://unthread.io/wp-content/uploads/2023/08/spacelift.png)
“Unthread has been instrumental in our ability to provide outstanding support to our fast-growing customer base with a small team.”
Jean-Marc Fontaine
Head of Solutions Engineering and Support at Spacelift
![](https://unthread.io/wp-content/uploads/2023/08/About-Us-Hero-Ornament-1.webp)
![](https://unthread.io/wp-content/uploads/2023/09/testimonials-3.webp)