AI, Technology, and Engineering - Unthread

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AI, Technology, and Engineering

A collection of 4 posts

How Unthread's AI Response Feature Improves Resolution Times

Collaboration and Communication

How Unthread's AI Response Feature Improves Resolution Times

AI-powered tools are everywhere, and standing out as a lasting, valuable solution is no small feat. Within customer support, one of AI’s most effective applications has been generating responses to handle repetitive questions, automating tedious tasks, and freeing up time for support teams to focus on complex issues. Now,

What Are AI Agents? A Beginner’s Guide

AI, Technology, and Engineering

What Are AI Agents? A Beginner’s Guide

AI agents are computer programs that are capable of performing tasks autonomously by making decisions based on their environment and input. It is not simply an automation where a program follows specific instructions. It adapts to changing inputs and feedback from users. This capability allows them to collect the data

The 5 Coolest Features of GPT4o

AI, Technology, and Engineering

The 5 Coolest Features of GPT4o

Open AI released a new update called GPT-4o. And what does the “o” stand for? It stands for omni, a latin prefix for “all”, which is a reference to its plans to handle all types of input ranging from text, voice, audio, and video. Here’s a glimpse into its

Upgrade Your Workday: How Workflow Automation Saves You Time

AI, Technology, and Engineering

How Workflow Automation Saves You Time

Ever been stuck with repetitive tasks day in and day out? Does ticking off your to-do list make you feel accomplished? Well, workflow automation is the key to working smarter, not harder. In this article we will show you the basics of workflow automation and how it can make your