Guides and How-to's How to Connect With Your Customers on Slack If you're selling software, services, or any high-value product, you care about giving the best customer experience, and Slack Connect can be the easiest way to share quick updates between companies in a shared channel. There are huge benefits to using Slack for customer communication, and we'
Guides and How-to's Structuring Your Slack Channels for Maximum Efficiency As a Slack user, it’s important that you prevent information overload and focus on the messages that are most relevant to you. Organizing your channels is a key way to keep track of your most important messages to be sure nothing slips through the cracks. Group your channels Group
Guides and How-to's Quickstart Guide to Using Slack for Customer Support Slack is a great new way to reach customers in real-time on the app that they use most often. Using the right tools will keep customers happier and keep them for longer.
