How Can You Use Unthread?
Internal Ticketing
Seamlessly track tickets from Slack and escalate to the right internal teams like HR, IT, and more.
Customer Support
Support your customers across Slack, Teams, email, in-app chat and more right from your Slack workspace.
Customer Success
Engage with customers proactively across Slack to achieve 80% higher engagement than with email alone.
Have Something Else in Mind?
Use our drag-and-drop message builder to compose a Slack message and get analytics on engagement.