Engage Your Customers in Slack, Teams, and Discord
Unthread’s unified inbox helps you connect to teams across any channel while your team stays in Slack.
Personalize
Open a shared channel with your customers to easily ask questions.
Automate
Send engagement emails or messages, and relay responses to the right team members.
Integrate
Sync with your CRM to paint a full picture of the customer lifecycle.

Manage Tickets Seamlessly From Slack
Unthread’s Slack inbox is a powerful way to track all open tickets, deeplink to the right thread, and close issues out.
Use AI to Generate Responses & Insights
Using the latest in GPT-based AI, Unthread can help you understand common issues and provide insightful answers right from your help documentation.


Build Custom Workflows With Your Other Tools
Use our built-in integrations with task managers, CRMs, no-code tools, or build your own with our API and webhooks.
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