Trusted by Leaders Across SaaS, Fintech, Consulting, & More
“Unthread enabled us to maintain our personal touch to customer Support in Slack, while finally getting insight into how we are performing and where our Support load comes from through tagging and analytics”
PROUDLY SERVING THESE GREAT COMPANIES AND MANY MORE
Customer Story
Spacelift Uses Unthread to Provide Critical Support for Cloud Services
Learn how they use Unthread’s escalation paths, automations, and multi-channel inbox to handle critical infrastructure questions for their customers.
Customer Story
Blee uses chat support to help companies to launch internationally
Learn how they’ve scaled up to dozens of countries by automating repeat questions and using Unthread to keep their documentation up to date.
"Customers rave about our fast and personal support, and we've been able to scale that up rapidly thanks to Unthread."
“Our business relies on personalized, timely support, and Unthread helps us to provide this at scale. We used to split our time across Gmail, Slack, and support tools, but we’ve now unified this into one workflow with Unthread.”
“We have significantly improved our client response and resolution times by prioritizing staffing for when we get the most requests and leveraging Unthread’s automated escalation paths.”
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