Embed AI-powered chat into your site
Support customers in Slack with AI
Support customers in Slack with AI
With a few lines of code, add chat to your site that integrates directly with Slack.
The most advanced ticketing platformbuilt right into Slack.
The most advanced ticketing platformbuilt right into Slack.
Branded
Easily customize the look and feel to match your brand for a seamless experience.
Flexible
Control appearance, messaging, and much more without any code.
Extensible
Sync website conversations with your customers in your existing CRM.
Branded
Easily customize the look and feel to match your brand for a seamless experience.
Flexible
Control appearance, messaging, and much more without any code.
Extensible
Sync website conversations with your customers in your existing CRM.
Branded
Easily customize the look and feel to match your brand for a seamless experience.
Flexible
Control appearance, messaging, and much more without any code.
Extensible
Sync website conversations with your customers in your existing CRM.
Chat in real-time from Slack
New conversations create private Slack threads where you can collaborate privately with your team.
Chat in real-time from Slack
New conversations create private Slack threads where you can collaborate privately with your team.
Chat in real-time from Slack
New conversations create private Slack threads where you can collaborate privately with your team.
Manage tickets end-to-end
Add internal notes, set priority, and track against your SLA – all from Slack.
Manage tickets end-to-end
Add internal notes, set priority, and track against your SLA – all from Slack.
Manage tickets end-to-end
Add internal notes, set priority, and track against your SLA – all from Slack.
Send replies from Slack threads
Use Slack to chat with customers on your website in realtime.
Send replies from Slack threads
Use Slack to chat with customers on your website in realtime.
Send replies from Slack threads
Use Slack to chat with customers on your website in realtime.
Sync with other tools
Keep your live chats synced with messages from email, Slack, CRMs, and more.
Sync with other tools
Keep your live chats synced with messages from email, Slack, CRMs, and more.
Sync with other tools
Keep your live chats synced with messages from email, Slack, CRMs, and more.
Complete service management platform
Helpdesk integration
Manage tickets from Slack or the web with our flexible kanban board.
CRM sync
All conversations are automatically tracked as tickets with alerts.
Task manager integration
Comprehensive analytics on response time, resolution time, trends, & more.
Triage channels
All conversations are automatically tracked as tickets with alerts.
Kanban ticket view
Automate responses based on question type, time of day, & more.
AI analytics
Use our drag & drop builder and get channel engagement analytics.
On-call rotations
All conversations are automatically tracked as tickets with alerts.
Auto-responses
Automate responses based on question type, time of day, & more.
Multi-channel broadcasts
Use our drag & drop builder and get channel engagement analytics.
Complete service management platform
Helpdesk integration
Manage tickets from Slack or the web with our flexible kanban board.
CRM sync
All conversations are automatically tracked as tickets with alerts.
Task manager integration
Comprehensive analytics on response time, resolution time, trends, & more.
Triage channels
All conversations are automatically tracked as tickets with alerts.
Kanban ticket view
Automate responses based on question type, time of day, & more.
AI analytics
Use our drag & drop builder and get channel engagement analytics.
On-call rotations
All conversations are automatically tracked as tickets with alerts.
Auto-responses
Automate responses based on question type, time of day, & more.
Multi-channel broadcasts
Use our drag & drop builder and get channel engagement analytics.
Complete service management platform
Helpdesk integration
Manage tickets from Slack or the web with our flexible kanban board.
CRM sync
All conversations are automatically tracked as tickets with alerts.
Task manager integration
Comprehensive analytics on response time, resolution time, trends, & more.
Triage channels
All conversations are automatically tracked as tickets with alerts.
Kanban ticket view
Automate responses based on question type, time of day, & more.
AI analytics
Use our drag & drop builder and get channel engagement analytics.
On-call rotations
All conversations are automatically tracked as tickets with alerts.
Auto-responses
Automate responses based on question type, time of day, & more.
Multi-channel broadcasts
Use our drag & drop builder and get channel engagement analytics.
Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company
Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company
Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company
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