AI-powered
Ops ticketing
in Slack
AI-powered Ops ticketing in Slack
Instantly answer questions and route tickets to the right team members.
Instantly answer questions and route tickets to the right team members.
Instantly answer questions and route tickets to the right team members.
Conversational ticketing
Create tickets from Slack threads, DMs, and emails automatically.
AI Copilot
Leverage the latest LLMs to deeply understand requests.
Extensible
Integrate with internal tools to run automated tasks.
Conversational ticketing
Create tickets from Slack threads, DMs, and emails automatically.
AI Copilot
Leverage the latest LLMs to deeply understand requests.
Extensible
Integrate with internal tools to run automated tasks.
Conversational ticketing
Create tickets from Slack threads, DMs, and emails automatically.
AI Copilot
Leverage the latest LLMs to deeply understand requests.
Extensible
Integrate with internal tools to run automated tasks.
Deflect and resolve common requests
Create custom automations driven by AI and escalated to humans when necessary.
Deflect and resolve common requests
Create custom automations driven by AI and escalated to humans when necessary.
Deflect and resolve common requests
Create custom automations driven by AI and escalated to humans when necessary.
Always loop in the right people
Automatically triage, categorize, and assign incoming requests where they belong.
Always loop in the right people
Automatically triage, categorize, and assign incoming requests where they belong.
Always loop in the right people
Automatically triage, categorize, and assign incoming requests where they belong.
Manage tickets from anywhere
Sync tickets between Slack, Jira, Zendesk, or anywhere else you track your work.
Manage tickets from anywhere
Sync tickets between Slack, Jira, Zendesk, or anywhere else you track your work.
Manage tickets from anywhere
Sync tickets between Slack, Jira, Zendesk, or anywhere else you track your work.
Built for modern enterprises
Meet employees where they work, automate any workflow, and monitor your team's performance.
Flexible API
Create your own workflows and build automations on any platform with our modern API.
Enterprise Security
Built from the ground up to meet the highest standards of privacy & security.
Integrates with your favorite tools
Unthread integrates with dozens of tools right out of the box, no code necessary.
Built for modern enterprises
Meet employees where they work, automate any workflow, and monitor your team's performance.
Flexible API
Create your own workflows and build automations on any platform with our modern API.
Enterprise Security
Built from the ground up to meet the highest standards of privacy & security.
Integrates with your favorite tools
Unthread integrates with dozens of tools right out of the box, no code necessary.
Built for modern enterprises
Meet employees where they work, automate any workflow, and monitor your team's performance.
Flexible API
Create your own workflows and build automations on any platform with our modern API.
Enterprise Security
Built from the ground up to meet the highest standards of privacy & security.
Integrates with your favorite tools
Unthread integrates with dozens of tools right out of the box, no code necessary.
Complete service management platform
Omni-channel intake
Turn Slack DMs, messages, emails, and more into ticket instantly
Knowledge management
Turn Slack DMs, messages, emails, and more into ticket instantly
Workflow automation
Trigger advanced actions right from natural language prompts
SLAs & SLOs
All conversations are automatically tracked as tickets with alerts.
On-call rotations
Distribute workload based on rotations, availability, or areas of expertise
Incident & change management
Coordinate change and detect issues across teams right from Slack
AI analytics
Analyze team performance, CSAT, and understand issue trends
Gap analysis
Look at new issues that need docs or existing docs that need updating
Custom agentic prompts
Let the Unthread AI Agent deflect tickets or run actions before hand-off
Complete service management platform
Omni-channel intake
Turn Slack DMs, messages, emails, and more into ticket instantly
Knowledge management
Turn Slack DMs, messages, emails, and more into ticket instantly
Workflow automation
Trigger advanced actions right from natural language prompts
SLAs & SLOs
All conversations are automatically tracked as tickets with alerts.
On-call rotations
Distribute workload based on rotations, availability, or areas of expertise
Incident & change management
Coordinate change and detect issues across teams right from Slack
AI analytics
Analyze team performance, CSAT, and understand issue trends
Gap analysis
Look at new issues that need docs or existing docs that need updating
Custom agentic prompts
Let the Unthread AI Agent deflect tickets or run actions before hand-off
Complete service management platform
Omni-channel intake
Turn Slack DMs, messages, emails, and more into ticket instantly
Knowledge management
Turn Slack DMs, messages, emails, and more into ticket instantly
Workflow automation
Trigger advanced actions right from natural language prompts
SLAs & SLOs
All conversations are automatically tracked as tickets with alerts.
On-call rotations
Distribute workload based on rotations, availability, or areas of expertise
Incident & change management
Coordinate change and detect issues across teams right from Slack
AI analytics
Analyze team performance, CSAT, and understand issue trends
Gap analysis
Look at new issues that need docs or existing docs that need updating
Custom agentic prompts
Let the Unthread AI Agent deflect tickets or run actions before hand-off
Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company
Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company
Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company
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