All plans include a 14-day free trial
Find the plan for you
Annual
Monthly
Basic
Starting at
$50
per agent / month
Essential support tools for small teams to stay organized and responsive.
Conversation tracking
SLAs and assignments
Slack Inbox
Slack Broadcasts
Basics integrations & API
Dedicated Slack support channel
Up to 100 conversations/month
*Minimum 5 seats
Pro
Starting at
$75
per agent / month
Advanced features for growing teams with unlimited conversations
Everything in Basic
Unlimited conversations
Multiple email inboxes
In-app live chat
Knowledgebase sync
Automatic tagging
NPS & CSAT surveys
CRM integrations
*Minimum 5 seats
Most popular
Enterprise
Starting at
Contact us
Custom solutions for teams needing integrations, SSO, & advanced support.
Custom integrations
Single sign-on (SSO)
HRIS integration & directory sync
HIPAA & BAAs
Dedicated hosting
Mass email broadcasts
Industry-leading SLAs
Slack enterprise grid
LDAP integration
Annual
Monthly
Basic
Starting at
$50
per agent / month
Essential support tools for small teams to stay organized and responsive.
Conversation tracking
SLAs and assignments
Slack Inbox
Slack Broadcasts
Basics integrations & API
Dedicated Slack support channel
Up to 100 conversations/month
*Minimum 5 seats
Pro
Starting at
$75
per agent / month
Advanced features for growing teams with unlimited conversations
Everything in Basic
Unlimited conversations
Multiple email inboxes
In-app live chat
Knowledgebase sync
Automatic tagging
NPS & CSAT surveys
CRM integrations
*Minimum 5 seats
Most popular
Enterprise
Starting at
Contact us
Custom solutions for teams needing integrations, SSO, & advanced support.
Custom integrations
Single sign-on (SSO)
HRIS integration & directory sync
HIPAA & BAAs
Dedicated hosting
Mass email broadcasts
Industry-leading SLAs
Slack enterprise grid
LDAP integration
Annual
Monthly
Basic
Starting at
$50
per agent / month
Essential support tools for small teams to stay organized and responsive.
Conversation tracking
SLAs and assignments
Slack Inbox
Slack Broadcasts
Basics integrations & API
Dedicated Slack support channel
Up to 100 conversations/month
*Minimum 5 seats
Pro
Starting at
$75
per agent / month
Advanced features for growing teams with unlimited conversations
Everything in Basic
Unlimited conversations
Multiple email inboxes
In-app live chat
Knowledgebase sync
Automatic tagging
NPS & CSAT surveys
CRM integrations
*Minimum 5 seats
Most popular
Enterprise
Starting at
Contact us
Custom solutions for teams needing integrations, SSO, & advanced support.
Custom integrations
Single sign-on (SSO)
HRIS integration & directory sync
HIPAA & BAAs
Dedicated hosting
Mass email broadcasts
Industry-leading SLAs
Slack enterprise grid
LDAP integration
"Unthread automatically resolves about 40% of all tickets that come in across different teams."
"Unthread enabled us to maintain our personal touch to customer Support in Slack while giving insight into how we're performing."
"Customers rave about our fast and personal support, and we've been able to scale that up rapidly thanks to Unthread."
"Unthread automatically resolves about 40% of all tickets that come in across different teams."
"Unthread enabled us to maintain our personal touch to customer Support in Slack while giving insight into how we're performing."
"Customers rave about our fast and personal support, and we've been able to scale that up rapidly thanks to Unthread."
"Unthread automatically resolves about 40% of all tickets that come in across different teams."
"Unthread enabled us to maintain our personal touch to customer Support in Slack while giving insight into how we're performing."
"Customers rave about our fast and personal support, and we've been able to scale that up rapidly thanks to Unthread."
Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company
Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company
Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company
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