Basic
Starting at
$50
/ month / agent
The simplest Slack implementation.
- Conversation tracking
- SLAs and assignments
- Slack Inbox access
- Slack broadcasts
- Basic integrations & API access
- Dedicated support Slack channel
- Up to 100 conversations per month
Minimum 5 seats
Pro
Popular
Starting at
$75
/ month / agent
More features and more integrations.
- Everything in Basic
- Unlimited conversations
- Multiple email inboxes
- In-app live chat
- Knowledgebase sync
- Automatic conversation tagging
- NPS & CSAT surveys
- Webhook API access
- CRM integrations
Minimum 5 seats
Enterprise & Business
Contact us
For high volume and custom accounts.
- Custom integrations
- Mass email broadcasts
- Single sign-on (SSO)
- HRIS integration & Directory Sync
- Dedicated hosting environment
- Industry-leading SLAs
Basic
Starting at
$58
/ month / agent
The simplest Slack implementation.
- Conversation tracking
- SLAs and assignments
- Slack Inbox access
- Slack broadcasts
- Basic integrations & API access
- Dedicated support Slack channel
- Up to 100 conversations per month
Minimum 5 seats
Pro
Popular
Starting at
$84
/ month / agent
More features and more integrations.
- Everything in Basic
- Unlimited conversations
- Multiple email inboxes
- In-app live chat
- Knowledgebase sync
- Automatic conversation tagging
- NPS & CSAT surveys
- Webhook API access
- CRM integrations
Minimum 5 seats
Enterprise & Business
Contact us
For high volume and custom accounts.
- Custom integrations
- Mass email broadcasts
- Single sign-on (SSO)
- HRIS integration & Directory Sync)
- Dedicated hosting environment
- Industry-leading SLAs
We're driving measurable results

“We saved thousands of hours switching from Jira to Unthread”

Danny Fang
Head of IT at Lemonade
40
of support tickets automated with Unthread

