Support Your Customers on Slack
Build better relationships and meet your customers in the tool they already use every day.
Personalize
Open a Slack channel with your customers to easily ask questions.
Automate
Unthread tracks conversations and organizes into tickets with SLAs.
Integrate
Sync with your CRM, create engineering tickets, and export reports.
Manage Tickets Seamlessly From Slack
Unthread’s Slack inbox is a powerful way to track all open tickets, deeplink to the right thread, and close issues out.
Use AI to Generate Responses & Insights
Using the latest in GPT-based AI, Unthread can help you understand common issues and provide insightful answers right from your help documentation.
Build Custom Workflows With Your Other Tools
Use our built-in integrations with task managers, CRMs, no-code tools, or build your own with our API and webhooks.