Supporting Companies From Seed to Fortune 500
Trusted by leaders in SaaS, fintech, consulting, and more.
Unthread was key in helping us scale customer support with rapid growth
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Case Studies & Customer Stories
Customer Story
"Unthread enabled us to maintain our personal touch to customer Support in Slack, while finally getting insight into how we are performing and where our Support load comes from through tagging and analytics"
Learn more about how Geneieve Simpson uses Unthread at Heron Data.
Customer Story
Spacelift Uses Unthread to Provide Critical Support for Cloud Services
Learn how they use Unthread’s escalation paths, automations, and multi-channel inbox to handle critical infrastructure questions for their customers.
Customer Story
Blee uses chat support to help companies to launch internationally
Learn how they’ve scaled up to dozens of countries by automating repeat questions and using Unthread to keep their documentation up to date.
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Start tracking your conversations and keep your customers in the loop. Connect your first channel for free.
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