Supporting Companies From Seed to Fortune 500
Trusted by leaders in SaaS, fintech, consulting, and more.
Unthread was key in helping us scale customer support with rapid growth
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Our ticketing can be used across teams in your organization.
Case Studies & Customer Stories
Customer Story
"Unthread enabled us to maintain our personal touch to customer Support in Slack, while finally getting insight into how we are performing and where our Support load comes from through tagging and analytics"
Learn more about how Geneieve Simpson uses Unthread at Heron Data.
Customer Story
Lemonade Solves 40% of Tickets Instantly Across IT, HR, and More.
Learn how they use Unthread AI, workflow automation, and escalation paths to solve tickets faster.
Customer Story
Blee uses chat support to help companies to launch internationally
Learn how they’ve scaled up to dozens of countries by automating repeat questions and using Unthread to keep their documentation up to date.
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Start tracking your conversations and keep your customers in the loop. Connect your first channel for free.
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