Turn your conversations into documentation that keeps itself up to date

Support customers in Slack with AI

Support customers in Slack with AI

Add docs from anywhere

Sync existing documentation from the web, Google Drive, Notion, or anywhere else

Customize responses

Train your own AI agent and influence its behavior through custom prompts

Learn from conversations

Docs are always up-to-date with our AI knowledge manager agent

Add docs from anywhere

Sync existing documentation from the web, Google Drive, Notion, or anywhere else

Customize responses

Train your own AI agent and influence its behavior through custom prompts

Learn from conversations

Docs are always up-to-date with our AI knowledge manager agent

Add docs from anywhere

Sync existing documentation from the web, Google Drive, Notion, or anywhere else

Customize responses

Train your own AI agent and influence its behavior through custom prompts

Learn from conversations

Docs are always up-to-date with our AI knowledge manager agent

Turn real conversations into articles

Unthread detects repeat questions and drafts help docs for you.

Turn real conversations into articles

Unthread detects repeat questions and drafts help docs for you.

Turn real conversations into articles

Unthread detects repeat questions and drafts help docs for you.

Flag updates with full context

Get notified when articles go out of date—with links to the tickets that triggered it.

Flag updates with full context

Get notified when articles go out of date—with links to the tickets that triggered it.

Flag updates with full context

Get notified when articles go out of date—with links to the tickets that triggered it.

Review changes with confidence

See clear before/after changes, and approve updates in one click.

Review changes with confidence

See clear before/after changes, and approve updates in one click.

Review changes with confidence

See clear before/after changes, and approve updates in one click.

Instant answers, right in Slack

Access and send articles without leaving the conversation.

Instant answers, right in Slack

Access and send articles without leaving the conversation.

Instant answers, right in Slack

Access and send articles without leaving the conversation.

Complete service management platform

Omni-channel intake

Turn Slack DMs, messages, emails, and more into ticket instantly

Knowledge management

Turn Slack DMs, messages, emails, and more into ticket instantly

Workflow automation

Trigger advanced actions right from natural language prompts

SLAs & SLOs

All conversations are automatically tracked as tickets with alerts.

On-call rotations

Distribute workload based on rotations, availability, or areas of expertise

Incident & change management

Coordinate change and detect issues across teams right from Slack

AI analytics

Analyze team performance, CSAT, and understand issue trends

Gap analysis

Look at new issues that need docs or existing docs that need updating

Custom agentic prompts

Let the Unthread AI Agent deflect tickets or run actions before hand-off

Complete service management platform

Omni-channel intake

Turn Slack DMs, messages, emails, and more into ticket instantly

Knowledge management

Turn Slack DMs, messages, emails, and more into ticket instantly

Workflow automation

Trigger advanced actions right from natural language prompts

SLAs & SLOs

All conversations are automatically tracked as tickets with alerts.

On-call rotations

Distribute workload based on rotations, availability, or areas of expertise

Incident & change management

Coordinate change and detect issues across teams right from Slack

AI analytics

Analyze team performance, CSAT, and understand issue trends

Gap analysis

Look at new issues that need docs or existing docs that need updating

Custom agentic prompts

Let the Unthread AI Agent deflect tickets or run actions before hand-off

Complete service management platform

Omni-channel intake

Turn Slack DMs, messages, emails, and more into ticket instantly

Knowledge management

Turn Slack DMs, messages, emails, and more into ticket instantly

Workflow automation

Trigger advanced actions right from natural language prompts

SLAs & SLOs

All conversations are automatically tracked as tickets with alerts.

On-call rotations

Distribute workload based on rotations, availability, or areas of expertise

Incident & change management

Coordinate change and detect issues across teams right from Slack

AI analytics

Analyze team performance, CSAT, and understand issue trends

Gap analysis

Look at new issues that need docs or existing docs that need updating

Custom agentic prompts

Let the Unthread AI Agent deflect tickets or run actions before hand-off

Automate operations right from Slack

All-in-one platform for every channel

Get up and running on day one

Perfect for your entire company

Automate operations right from Slack

All-in-one platform for every channel

Get up and running on day one

Perfect for your entire company

Automate operations right from Slack

All-in-one platform for every channel

Get up and running on day one

Perfect for your entire company