
Turn your conversations into documentation that keeps itself up to date
Support customers in Slack with AI
Support customers in Slack with AI




















Add docs from anywhere
Sync existing documentation from the web, Google Drive, Notion, or anywhere else

Customize responses
Train your own AI agent and influence its behavior through custom prompts

Learn from conversations
Docs are always up-to-date with our AI knowledge manager agent

Add docs from anywhere
Sync existing documentation from the web, Google Drive, Notion, or anywhere else

Customize responses
Train your own AI agent and influence its behavior through custom prompts

Learn from conversations
Docs are always up-to-date with our AI knowledge manager agent

Add docs from anywhere
Sync existing documentation from the web, Google Drive, Notion, or anywhere else

Customize responses
Train your own AI agent and influence its behavior through custom prompts

Learn from conversations
Docs are always up-to-date with our AI knowledge manager agent
Turn real conversations into articles
Unthread detects repeat questions and drafts help docs for you.
Turn real conversations into articles
Unthread detects repeat questions and drafts help docs for you.
Turn real conversations into articles
Unthread detects repeat questions and drafts help docs for you.








Flag updates with full context
Get notified when articles go out of date—with links to the tickets that triggered it.
Flag updates with full context
Get notified when articles go out of date—with links to the tickets that triggered it.
Flag updates with full context
Get notified when articles go out of date—with links to the tickets that triggered it.








Review changes with confidence
See clear before/after changes, and approve updates in one click.
Review changes with confidence
See clear before/after changes, and approve updates in one click.
Review changes with confidence
See clear before/after changes, and approve updates in one click.








Instant answers, right in Slack
Access and send articles without leaving the conversation.
Instant answers, right in Slack
Access and send articles without leaving the conversation.
Instant answers, right in Slack
Access and send articles without leaving the conversation.
















Complete service management platform

Omni-channel intake
Turn Slack DMs, messages, emails, and more into ticket instantly

Knowledge management
Turn Slack DMs, messages, emails, and more into ticket instantly

Workflow automation
Trigger advanced actions right from natural language prompts

SLAs & SLOs
All conversations are automatically tracked as tickets with alerts.

On-call rotations
Distribute workload based on rotations, availability, or areas of expertise

Incident & change management
Coordinate change and detect issues across teams right from Slack

AI analytics
Analyze team performance, CSAT, and understand issue trends

Gap analysis
Look at new issues that need docs or existing docs that need updating

Custom agentic prompts
Let the Unthread AI Agent deflect tickets or run actions before hand-off
Complete service management platform

Omni-channel intake
Turn Slack DMs, messages, emails, and more into ticket instantly

Knowledge management
Turn Slack DMs, messages, emails, and more into ticket instantly

Workflow automation
Trigger advanced actions right from natural language prompts

SLAs & SLOs
All conversations are automatically tracked as tickets with alerts.

On-call rotations
Distribute workload based on rotations, availability, or areas of expertise

Incident & change management
Coordinate change and detect issues across teams right from Slack

AI analytics
Analyze team performance, CSAT, and understand issue trends

Gap analysis
Look at new issues that need docs or existing docs that need updating

Custom agentic prompts
Let the Unthread AI Agent deflect tickets or run actions before hand-off
Complete service management platform

Omni-channel intake
Turn Slack DMs, messages, emails, and more into ticket instantly

Knowledge management
Turn Slack DMs, messages, emails, and more into ticket instantly

Workflow automation
Trigger advanced actions right from natural language prompts

SLAs & SLOs
All conversations are automatically tracked as tickets with alerts.

On-call rotations
Distribute workload based on rotations, availability, or areas of expertise

Incident & change management
Coordinate change and detect issues across teams right from Slack

AI analytics
Analyze team performance, CSAT, and understand issue trends

Gap analysis
Look at new issues that need docs or existing docs that need updating

Custom agentic prompts
Let the Unthread AI Agent deflect tickets or run actions before hand-off

Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company

Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company

Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company
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All rights reserved.