
Automate workflows from Slack
Support customers in Slack with AI
Support customers in Slack with AI
Use natural language, visual flows, or custom code to automate anything.
The most advanced ticketing platformbuilt right into Slack.
The most advanced ticketing platformbuilt right into Slack.




















Build visually
Design workflows with a drag-and-drop builder or natural language.

Integrate anywhere
Connect to internal tools, APIs, CRMs, and more.

Supercharge Slack
Trigger, run, and manage automations without leaving the thread.

Build visually
Design workflows with a drag-and-drop builder or natural language.

Integrate anywhere
Connect to internal tools, APIs, CRMs, and more.

Supercharge Slack
Trigger, run, and manage automations without leaving the thread.

Build visually
Design workflows with a drag-and-drop builder or natural language.

Integrate anywhere
Connect to internal tools, APIs, CRMs, and more.

Supercharge Slack
Trigger, run, and manage automations without leaving the thread.
Create automations with natural language
Describe what you want in simple language and turn it into a working automation.
Create automations with natural language
Describe what you want in simple language and turn it into a working automation.
Create automations with natural language
Describe what you want in simple language and turn it into a working automation.








Build workflows visually
Use a drag-and-drop interface to build automations—from ticket routing to multi-step approval chains.
Build workflows visually
Use a drag-and-drop interface to build automations—from ticket routing to multi-step approval chains.
Build workflows visually
Use a drag-and-drop interface to build automations—from ticket routing to multi-step approval chains.








Run custom functions and APIs
Write your own functions, integrate external APIs, and deploy advanced logic in just a few clicks.
Run custom functions and APIs
Write your own functions, integrate external APIs, and deploy advanced logic in just a few clicks.
Run custom functions and APIs
Write your own functions, integrate external APIs, and deploy advanced logic in just a few clicks.








All from right inside Slack
Whether it's triggered by a message, emoji, or slash command—every automation starts and ends in Slack.
All from right inside Slack
Whether it's triggered by a message, emoji, or slash command—every automation starts and ends in Slack.
All from right inside Slack
Whether it's triggered by a message, emoji, or slash command—every automation starts and ends in Slack.
















Complete service management platform

Omni-channel intake
Turn Slack DMs, messages, emails, and more into ticket instantly

Knowledge management
Turn Slack DMs, messages, emails, and more into ticket instantly

Workflow automation
Trigger advanced actions right from natural language prompts

SLAs & SLOs
All conversations are automatically tracked as tickets with alerts.

On-call rotations
Distribute workload based on rotations, availability, or areas of expertise

Incident & change management
Coordinate change and detect issues across teams right from Slack

AI analytics
Analyze team performance, CSAT, and understand issue trends

Gap analysis
Look at new issues that need docs or existing docs that need updating

Custom agentic prompts
Let the Unthread AI Agent deflect tickets or run actions before hand-off
Complete service management platform

Omni-channel intake
Turn Slack DMs, messages, emails, and more into ticket instantly

Knowledge management
Turn Slack DMs, messages, emails, and more into ticket instantly

Workflow automation
Trigger advanced actions right from natural language prompts

SLAs & SLOs
All conversations are automatically tracked as tickets with alerts.

On-call rotations
Distribute workload based on rotations, availability, or areas of expertise

Incident & change management
Coordinate change and detect issues across teams right from Slack

AI analytics
Analyze team performance, CSAT, and understand issue trends

Gap analysis
Look at new issues that need docs or existing docs that need updating

Custom agentic prompts
Let the Unthread AI Agent deflect tickets or run actions before hand-off
Complete service management platform

Omni-channel intake
Turn Slack DMs, messages, emails, and more into ticket instantly

Knowledge management
Turn Slack DMs, messages, emails, and more into ticket instantly

Workflow automation
Trigger advanced actions right from natural language prompts

SLAs & SLOs
All conversations are automatically tracked as tickets with alerts.

On-call rotations
Distribute workload based on rotations, availability, or areas of expertise

Incident & change management
Coordinate change and detect issues across teams right from Slack

AI analytics
Analyze team performance, CSAT, and understand issue trends

Gap analysis
Look at new issues that need docs or existing docs that need updating

Custom agentic prompts
Let the Unthread AI Agent deflect tickets or run actions before hand-off

Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company

Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company

Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company
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