Vibe Code Your Own Automations
Use natural language, visual flows, or custom code to automate anything.
Powering support teams from fast-growing startups to enterprises
on G2
Build visually
Design workflows with a drag-and-drop builder or natural language.
Integrate anywhere
Connect to internal tools, APIs, CRMs, and more.
Supercharge Slack
Trigger, run, and manage automations without leaving the thread.
Create automations with natural language
Describe what you want in simple language and turn it into a working automation.
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Build workflows visually
Use a drag-and-drop interface to build automations—from ticket routing to multi-step approval chains.
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Run custom functions and APIs
Write your own functions, integrate external APIs, and deploy advanced logic in just a few clicks.
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All from right inside Slack
Whether it's triggered by a message, emoji, or slash command—every automation starts and ends in Slack.
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Complete service management platform
Everything your team needs to deliver exceptional support, all in one place.
Omni-channel intake
Turn Slack DMs, messages, emails, and more into tickets instantly
Knowledge management
Self-learning knowledge base that drafts articles from conversations
Workflow automation
Trigger advanced actions right from natural language prompts
SLAs & SLOs
All conversations are automatically tracked as tickets with alerts
On-call rotations
Distribute workload based on rotations, availability, or expertise
Incident & change management
Coordinate change and detect issues across teams right from Slack
AI analytics
Analyze team performance, CSAT, and understand issue trends
Gap analysis
Identify new issues that need docs or existing docs that need updating
Custom agentic prompts
Let the Unthread AI Agent deflect tickets or run actions before hand-off
Automate operations right from Slack
- All-in-one platform for every channel
- Get up and running on day one
- Perfect for your entire company