Automate workflows from Slack

Support customers in Slack with AI

Support customers in Slack with AI

Use natural language, visual flows, or custom code to automate anything.

The most advanced ticketing platformbuilt right into Slack.

The most advanced ticketing platformbuilt right into Slack.

Build visually

Design workflows with a drag-and-drop builder or natural language.

Integrate anywhere

Connect to internal tools, APIs, CRMs, and more.

Supercharge Slack

Trigger, run, and manage automations without leaving the thread.

Build visually

Design workflows with a drag-and-drop builder or natural language.

Integrate anywhere

Connect to internal tools, APIs, CRMs, and more.

Supercharge Slack

Trigger, run, and manage automations without leaving the thread.

Build visually

Design workflows with a drag-and-drop builder or natural language.

Integrate anywhere

Connect to internal tools, APIs, CRMs, and more.

Supercharge Slack

Trigger, run, and manage automations without leaving the thread.

Create automations with natural language

Describe what you want in simple language and turn it into a working automation.

Create automations with natural language

Describe what you want in simple language and turn it into a working automation.

Create automations with natural language

Describe what you want in simple language and turn it into a working automation.

Build workflows visually

Use a drag-and-drop interface to build automations—from ticket routing to multi-step approval chains.

Build workflows visually

Use a drag-and-drop interface to build automations—from ticket routing to multi-step approval chains.

Build workflows visually

Use a drag-and-drop interface to build automations—from ticket routing to multi-step approval chains.

Run custom functions and APIs

Write your own functions, integrate external APIs, and deploy advanced logic in just a few clicks.

Run custom functions and APIs

Write your own functions, integrate external APIs, and deploy advanced logic in just a few clicks.

Run custom functions and APIs

Write your own functions, integrate external APIs, and deploy advanced logic in just a few clicks.

All from right inside Slack

Whether it's triggered by a message, emoji, or slash command—every automation starts and ends in Slack.

All from right inside Slack

Whether it's triggered by a message, emoji, or slash command—every automation starts and ends in Slack.

All from right inside Slack

Whether it's triggered by a message, emoji, or slash command—every automation starts and ends in Slack.

Complete service management platform

Omni-channel intake

Turn Slack DMs, messages, emails, and more into ticket instantly

Knowledge management

Turn Slack DMs, messages, emails, and more into ticket instantly

Workflow automation

Trigger advanced actions right from natural language prompts

SLAs & SLOs

All conversations are automatically tracked as tickets with alerts.

On-call rotations

Distribute workload based on rotations, availability, or areas of expertise

Incident & change management

Coordinate change and detect issues across teams right from Slack

AI analytics

Analyze team performance, CSAT, and understand issue trends

Gap analysis

Look at new issues that need docs or existing docs that need updating

Custom agentic prompts

Let the Unthread AI Agent deflect tickets or run actions before hand-off

Complete service management platform

Omni-channel intake

Turn Slack DMs, messages, emails, and more into ticket instantly

Knowledge management

Turn Slack DMs, messages, emails, and more into ticket instantly

Workflow automation

Trigger advanced actions right from natural language prompts

SLAs & SLOs

All conversations are automatically tracked as tickets with alerts.

On-call rotations

Distribute workload based on rotations, availability, or areas of expertise

Incident & change management

Coordinate change and detect issues across teams right from Slack

AI analytics

Analyze team performance, CSAT, and understand issue trends

Gap analysis

Look at new issues that need docs or existing docs that need updating

Custom agentic prompts

Let the Unthread AI Agent deflect tickets or run actions before hand-off

Complete service management platform

Omni-channel intake

Turn Slack DMs, messages, emails, and more into ticket instantly

Knowledge management

Turn Slack DMs, messages, emails, and more into ticket instantly

Workflow automation

Trigger advanced actions right from natural language prompts

SLAs & SLOs

All conversations are automatically tracked as tickets with alerts.

On-call rotations

Distribute workload based on rotations, availability, or areas of expertise

Incident & change management

Coordinate change and detect issues across teams right from Slack

AI analytics

Analyze team performance, CSAT, and understand issue trends

Gap analysis

Look at new issues that need docs or existing docs that need updating

Custom agentic prompts

Let the Unthread AI Agent deflect tickets or run actions before hand-off

Automate operations right from Slack

All-in-one platform for every channel

Get up and running on day one

Perfect for your entire company

Automate operations right from Slack

All-in-one platform for every channel

Get up and running on day one

Perfect for your entire company

Automate operations right from Slack

All-in-one platform for every channel

Get up and running on day one

Perfect for your entire company