Engage Your Customers in Slack, Teams, and Discord

Unthread’s unified inbox helps you connect to teams across any channel while your team stays in Slack.

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Personalize

Open a shared channel with your customers to easily ask questions.

Automate

Send engagement emails or messages, and relay responses to the right team members.

Integrate

Sync with your CRM to paint a full picture of the customer lifecycle.

Manage Tickets Seamlessly From Slack

Unthread’s Slack inbox is a powerful way to track all open tickets, deeplink to the right thread, and close issues out.

Use AI to Generate Responses & Insights

Using the latest in GPT-based AI, Unthread can help you understand common issues and provide insightful answers right from your help documentation.

Build Custom Workflows With Your Other Tools

Use our built-in integrations with task managers, CRMs, no-code tools, or build your own with our API and webhooks.

PROUDLY SERVING THESE GREAT COMPANIES AND MANY MORE

See How Unthread Fits Into Your Support Stack

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